What you should know about your holiday in South Tyrol

What you should know about your holiday in South Tyrol

All specified prices are calculated per day and per person with gourmet half-board.

Reductions and supplements
3rd person in the room: 20% reduction
Room with breakfast only: 12.00 Euro reduction per day and person
Single supplement: by appointment

Check-in and check-out
Suites and rooms are ready to move into at 3:00 pm
Departure should take place before 11:00 am

Local tax
Please understand that our local tax per person per day is additionally 2.50 Euro locally.

Dogs
We allow dogs on request at a n additional price of 15,00 Euro per day. We inform you that not all rooms are accessible for dogs. Please bring the necessary food and a dog basket. Please understand that your dog is not allowed in some suites, the dining rooms or the wellness area.

Payment and bank account
We accept cash payment, checks and all current credit cards (except for American Express and Diners.
Bank: Raiffeisenkasse Obervinschgau
IBAN    IT67Z0806658540 000301204050
Swift    RZSBIT21324 

Cancellation policy

Cancellations are always unpleasant - for you as well as for us. Room cancellations are only accepted in writing.

You can cancel your reserveration free of charge up to 28 days before arrival.

From 28 days befor arrival we charge 80% of the total amount.

For no show, late arrival or early departure we charge 100% of the total amount. (minus breakfast and dinner not consumed)

Cancellation policy due to Corona

For reasons of Covid-19 (only valid for travel restricions or lockdown) we have adjusted our cancellation conditions.

You can canel yor reservation free of charge up to 5 days before arrival.

From 5 to 2 days before arrival we charge 30% of the total amount.

From 2 days before arrival or early departure we charge 100% of the total amount. (minus breakfast and dinner not consumed)