Measures Corona Virus

Measures Corona Virus

We are very happy to announce we are looking forward to our opening on June 21st!

A holiday with us will still feel like a holiday - but we have given it some thought. We measured distances, collected ideas and made preparations to enable you to have a relaxed holiday as usual.

Pre Check In

You will have the opportunity to submit your data in advance using a form to simplify the on-site procedure. No need? We are just as happy to help you as before.

Our staff

Our dear employees are naturally trained in accordance with the new situation and of course will adhere to all the prescribed measures. We will hide the warm smile behind a mask, but you can see our joy in the eyes and feel the warmth anyway.

Restaurant

We have already carried out a test run and we easily comply with the prescribed minimum distances. We are happy to serve you food on the terrace or in your room at any time. (especially for this year, of course, without extra charge)

Breakfast

It stays fresh, tasty and varied - that much is certain. We will serve much more at your table this summer to relieve the pressure on the buffet area and allow you a relaxed breakfast. We have already collected some ideas for this...

Salad buffet

We will say goodbye to the salad buffet this summer. We will surprise you with a daily changing salad dish - you will be amazed at what salad can do in addition to the buffet.

Hygiene

We have always paid great attention to the cleanliness of the facilities before Corona. Nevertheless, we switched some disinfectants with additional special cleaning agents and reinforced our cleaning program. Here, too, our employees are trained accordingly and adhere to all prescribed measures. There will also be sufficient disinfectants throughout the house.

Aura Mea

The pool, the whirlpool, the whole outdoor area and the relaxation room will definitly be open during our normal hours. In the whole wellness area is valid the 1/10 rule (per 10m² one guest) and you have to respect the safety distance of 2 meters.
For the sauna area we are still working on the best solution to provid you the usual rest and recreation.

Our surroundings

Thank God we don't have to worry about our surroundings, because we are miles away from tourist hotspots and there were no gatherings of poeple in Burgeis even before Corona.
In general, there is enough space for everyone in the wide valleys, countless paths and untouched forests in the Upper Venosta Valley.
By the way - in the last few weeks the Venosta Valley in South Tyrol has been called "the island of the soulfuls", because the virus has never found it's way to us.

Cancellations

Due to the current and difficult to estimate situation, we have adjusted our cancellation policy. You can book your vacation and watch the developments in peace.

You can cancel your reservation free of charge up to 5 days before arrival.
From 5 to 2 days before arrival we charge 30% of the total amount.
From 2 days before arrival or early departure we charge 100% of the total amount (minus the breakfast and dinner not consumed)