Measures Corona Virus

Measures Corona Virus

We are very happy to announce that we are open again!!

A holiday with us will still feel like a holiday - but we have given it some thought. We measured distances, collected ideas and made preparations to enable you to have a relaxed holiday as usual.

On this page we also inform you about all current conditions regarding border openings and entry and exit modalities.

Travel to South Tyrol

Citizens of the European Union and the Schengen area may enter South Tyrol and Italy.

For journeys in private cars, the minimum distance of one metre does not need to be maintained, provided all passengers are wearing a face mask. If all persons in the vehicle are from the same household, they are not required to wear a face mask.

Pre Check In

You will have the opportunity to submit your data in advance using a form to simplify the on-site procedure. No need? We are just as happy to help you as before.

Our staff

Our dear employees are naturally trained in accordance with the new situation and of course will adhere to all the prescribed measures.

Restaurant

We have already carried out a test run and we easily comply with the prescribed minimum distances.

Breakfast

Our fresh, tasty and various breakfast buffet runs regulary. For the self service at the buffet a face mask is needed.

Salad buffet

We will say goodbye to the salad buffet this summer. We will surprise you with a daily changing salad dish - you will be amazed at what salad can do in addition to the buffet.

Hygiene

We have always paid great attention to the cleanliness of the facilities before Corona. Nevertheless, we switched some disinfectants with additional special cleaning agents and reinforced our cleaning program. Here, too, our employees are trained accordingly and adhere to all prescribed measures. There will also be sufficient disinfectants throughout the house.

Face mask

It is mandatory to wear a face mask in all indoor rooms if the minimum distance of 1 meter, to poeple who don't live in the same houshold, can't be maintained. 

The face mask can be removed at the table and there is no general obligation to wear mouth and nose protection outdoors.

 

 

Aura Mea

All facilities of our Aura Mea spa are open. There is a minimum distance of 1 meter to poeple who don't live in the same household.

Before entering the wellness area, we ask you to enter yourself in the list provided.

Our surroundings

Thank God we don't have to worry about our surroundings, because we are miles away from tourist hotspots and there were no gatherings of poeple in Burgeis even before Corona.
In general, there is enough space for everyone in the wide valleys, countless paths and untouched forests in the Upper Venosta Valley.
By the way - in the last few weeks the Venosta Valley in South Tyrol has been called "the island of the soulfuls", because the virus has never found it's way to us.

Cancellations

Due to the current and difficult to estimate situation, we have adjusted our cancellation policy. You can book your vacation and watch the developments in peace.

You can cancel your reservation free of charge up to 5 days before arrival.
From 5 to 2 days before arrival we charge 30% of the total amount.
From 2 days before arrival or early departure we charge 100% of the total amount (minus the breakfast and dinner not consumed)

Guided hiking tour

The guided hiking tours with our guide Edy and host Marlene will still take place. The two are already planning and considering many great tours that start directly from the hotel and can be reached without using public transport.