A holiday with us will still feel like a holiday - but we have given it some thought. We measured distances, collected ideas and made preparations to enable you to have a relaxed holiday as usual.
On this page we also inform you about all current conditions regarding border openings and entry and exit modalities.
Green Pass (EU COVID digital certificate)
The Green Pass constitutes evidence of one of the following points:
- first vaccination against the coronavirus (the Green Pass is issued 15 days after receiving the first vaccination),
- having completed the vaccination cycle (valid for 9 months)
- recovery from Covid-19 (valid for 6 months)
- having taken a Covid-19 molecular (PCR) or antigen test and received a negative result in the past 48 hours.
Unlike other regions and provinces in Italy, the Green Pass in South Tyrol is also valid for:
- participation in outdoor events
- access to public indoor swimming pools, spa facilities, beauty salons, sports halls and changing rooms
- admission to theatres, cinemas and concert halls, if more than 50% of the seats are reserved
- overnight stays in communal dormitories mountain refuges/huts and youth hostels .
You will have the opportunity to submit your data in advance using a form to simplify the on-site procedure. No need? We are just as happy to help you as before.
Our dear employees are naturally trained in accordance with the new situation and of course will adhere to all the prescribed measures.
We have already carried out a test run and we easily comply with the prescribed minimum distances.
Our fresh, tasty and various breakfast buffet runs regulary. For the self service at the buffet a face mask is needed.
We said goodbye to the salad buffet. We will surprise you with a daily changing salad dish - you will be amazed at what salad can do in addition to the buffet.
We have always paid great attention to the cleanliness of the facilities before Corona. Nevertheless, we switched some disinfectants with additional special cleaning agents and reinforced our cleaning program. Here, too, our employees are trained accordingly and adhere to all prescribed measures. There will also be sufficient disinfectants throughout the house.
It is mandatory to wear a face mask in all indoor rooms. The face mask can be removed at the table. Outdoors it is mandatory to wear a face mask if the minimum distance of 1 meter, to poeple who don't live in the same houshold, can't be maintained.
Swiss Hygiene Technologies
We work with room air disinfection devices from Swiss Hygiene Technologies. A highly stable water-sodium chloride compound that is harmless to humans and the environment eliminates viruses and bacteria in the room air in a matter of seconds. The advantage of this device is that the rooms can be used normally during the disinfection and thus there are no restricitions for our guests.
All facilities of our Aura Mea spa are open. There is a minimum distance of 1 meter to poeple who don't live in the same household.
Before entering the wellness area, we ask you to enter yourself in the list provided.
Thank God we don't have to worry about our surroundings, because we are miles away from tourist hotspots and there were no gatherings of poeple in Burgeis even before Corona.
In general, there is enough space for everyone in the wide valleys, countless paths and untouched forests in the Upper Venosta Valley.
The guided hiking tours with our guide Edy and host Marlene will still take place. The two are already planning and considering many great tours that start directly from the hotel and can be reached without using public transport.
Due to the current and difficult to estimate situation, we have adjusted our cancellation policy. You can book your vacation and watch the developments in peace.
You can cancel your reservation free of charge up to 5 days before arrival.
From 5 to 2 days before arrival we charge 30% of the total amount.
From 2 days before arrival or early departure we charge 100% of the total amount (minus the breakfast and dinner not consumed)