The Theiner family and the Weisses Kreuz team

The Theiner family and the Weisses Kreuz team

The Theiner Family

We are inveterate hosts through and through. Passionate hoteliers. Genuine family people. The history of the Theiner family is inseparable from that of our hotel in Burgeis . We adore the Upper Venosta Valley region and its nature, and we appreciate good food and fine wines. We are inspired by historical buildings and modern architecture. We absolutely love what we do and are eager to welcome you personally to our hotel in Burgeis.

Grandmother Maria is the heart and soul of our operation, and even at 80, she still insists on checking up on things throughout each day. Thomas prefers working behind the scenes, he is responsible for the whole house technic and the garden. Additional he's driving around our guest in our hotel own shuttle. His sister Beate is always ready to help wherever needed. She welcomes our guests at reception. And as a member of the local council and the tourism board, our brother Joachim acts as the Theiner family’s “foreign correspondent” of sorts. His wife Justa holds the reins at our delicatessen “Genuss am Platz” and the cosy village pub in the Mansion zum Löwen , and she has drawn attention to our spaces with her sense for stylish decor. Marlene and Mara – mother and daughter – are your hosts in our hotel in Burgeis. They are working at the bar, the reception and the restaurant. Always available, but never intrusive. Mara's partner Marc is the executive chef at the Weisses Kreuz and they run the business together.

Our Team

Exceptional locations demand exceptional people. There are twenty-seven in our hotel in Burgeis.  Most of our valued employees have been with us now for years. There is always a place at the Weisses Kreuz for new blood and those just starting their careers. Come and treat yourself to a stay at our hotel in Burgeis. Our amiable hosts, ambitious culinary artists, flexible all-rounders and kind-hearted staff will spare no effort in making certain your stay with us is a pleasant one.

A Warm Welcome

Friendly, professional and helpful – that describes the staff on reception. Beate Theiner, hotel owner Thomas’s sister, knows our hotel in Burgeis like the back of her hand. Imelda is not only a natural at organisation, but she’s also well versed when it comes to social media. And our newest addition, Hannah, is just starting out on reception.


Young and dynamic is our service staff! Monika is the longest member and she knows nearly all of our guest. On her site you will meet Melanie, very lovely and helpful. New in our team is our genial Marina and barkeeper Stefan, who treats you with a refreshing cocktail. After a 13 years break also Daniela is once again a member of the Weisses Kreuz. Katja, Elias und Jasmin are our trainees and step by step they become very attentive staff member. Early in the morning you will meet Ilona, she is responsable for all the breakfast goodies. And when more hands are needed, we can always count on our temporary staff - Saskia and Lenka.

Looking for a particularly good wine or a tip for your next hike? Mara and Marlene Theiner do their bit at the Service desk and are always happy to give you one of their insider tips.

A Break from the Daily Grind

Aura mea – a whole world of well-being in our hotel in Burgeis. Our spa manager Magdalena and cosmetician Miriam are experts in relaxation, wellness and beauty. Our sauna attendant Dietmar provides a proper steam session twice weekly.

Sweet Dreams

Angelika, Lenka, Monika, Eva and Elena are our good fairies. They diligently and tirelessly ensure a thoroughly comfortable atmosphere in the rooms and suites in our hotel in Burgeis and in the Mansion zum Löwen.

Good Taste

For the daily changing delicious menues our head chef Marc is responsible with his seven headed team. Together with entremetier Fabian, gardemanger Martin and patissier Kevin he creates real enjoyments. They are supported by our trainees Rafael and Stefanie. For the breakfast our chef Hansjörg takes care and Jan and Blessing keep everything clean.

Unforgettable Holiday Memories

Tanned and always in a good mood: that’s how we’d describe our guide Edl. Our local expert is a veritable walking encyclopaedia when it comes to the Alps, and he can feel any coming shifts in the weather in his bones. Mara Theiner’s father-in-law Hansjörg provides our hotel in Burgeis with his hand-made delicacies – from fresh grass-fed butter to forest honey.