Our hotel in Burgeis

We and our team

The Theiner Family

We are inveterate hosts through and through. Passionate hoteliers. Real connoisseurs. The history of the Theiner family is inseparable from that of our hotel in Burgeis . We adore the Upper Venosta Valley region and its nature, and we appreciate good food and fine wines. We are inspired by historical buildings and modern architecture. We absolutely love what we do and are eager to welcome you personally to our hotel in Burgeis.

We are a really good team and everyone of us knows what the other can do better. Marc is a chef with all his heart and responsable of our kitchen team. You will find flavors of all over the world in his dishes. Mara is mostly around the restaurant but sometimes also at the reception. As a sommelier she will be happy to provide you with a wine recommendation. Together with her mother Marlene, they are the hosts at the Weisses Kreuz. Always present but never intrusive. Marlene is also a little mountain princess - she accompanies our guests on foot or by bike and gives particularly good mountain tips. Father Thomas prefers working behind the scenes, he is responsible for the whole house technic and the garden. Additional he's driving around our guest in our hotel own shuttle. His sister Beate is always ready to help wherever needed and her daughter Hannah is responsable for our reception. And as a member of the local council and the tourism board, brother Joachim acts as the Theiner family’s “foreign correspondent” of sorts. His wife Justa holds the reins at our delicatessen “Genuss am Platz” and the cosy village pub in the Mansion zum Löwen, and she has drawn attention to our spaces with her sense for stylish decor.

Our Team

Exceptional locations demand exceptional people. There are 35 in our hotel in Burgeis.  Most of our valued employees have been with us now for years. There is always a place at the Weisses Kreuz for new blood and those just starting their careers. Come and treat yourself to a stay at our hotel in Burgeis. Our amiable hosts, ambitious culinary artists, flexible all-rounders and kind-hearted staff will spare no effort in making certain your stay with us is a pleasant one.

  • Friendly, competent and helpful - these are our ladies at the reception. Imelda, a talented organiser, has been with us for many years and knows her way around the mountains of the Upper Val Venosta. After a short baby break, our dear Barbara is back in the team. Sunshine Jessica refreshes our reception with her cheerful and honest manner. New in the team is Carmen, gifted in languages and with many years of experience she is the calmness herself.


  • Our service team is young and dynamic! Melanie has been with us the longest and has known our regular guests for many years. When it comes to wine, she is well on her way to becoming a sommelier. After a 13-year break, we have also brought our lovely Daniela back into the team, which makes us especially happy. Marina and Michaela are really two exceptionally warm young ladies. They inspire our guests with their attentive manner and delicate nature. Bartender Stefan will be happy to spoil you with one of his cocktail creations. He is supported by our creative mind Elias. Early in the morning you will meet our Christine, who will take care of all the breakfast delicacies. New to the team is service apprentice Taha, motivated and eager to learn, he is becoming a professional service employee step by step. Our lovely girls, Jennifer and Vanessa, are responsible for our gourmet restaurant Mamesa. They convince with their friendly nature and professional manner. We are especially happy about our saviours in times of need: our "mum" Evelyn has been with us for many years and we can always rely on the "young guns" Ruth and Nele.

  • Aura mea – a whole world of well-being in our hotel in Burgeis. Our SPA manager Magdalena and masseuse Simone are the experts for relaxation, wellness and beauty. They inspire our guests with their friendly manner and a strong handshake :-). In case of need, we can always rely on our masseur Marjan. New in the team is yoga instructor Annalisa, who enchants with her calm manner and relaxed nature.

  • Angelika, Lara , jana, Rabeb and Houda are our good fairies. They diligently and tirelessly ensure a thoroughly comfortable atmosphere in the rooms and suites in our hotel in Burgeis and in the Mansion zum Löwen. We are particularly proud of the fact that one of them has been with us for over 30 years.

  • Marc and his ten-strong brigade are responsible for the daily enjoyment. Together with sous chef Stefanie, he ensures a new taste experience every day. They are actively supported by the gardemangers Boran and Maria Ida. Our dearest Stefanie is responsible for meat and fish, and Peter and Anne take care of the perfect pasta. The patisserie is a woman's job, where our Anna enchants you daily with her sweet creations. In the new gourmet restaurant Mamesa you will find Johannes at the cooker. Our breakfast chef Lorenzo is responsible for a particularly good start to the day and our dishwashers Umesh and Dan are there for you to ensure that everything is spotless again at the end.

  • Tanned and always in a good mood - that's our hiking guide Edl. The Burgeiser Urgestein is a walking alpine encyclopedia and feels weather changes in the bones. In winter, hiking guide Joachim or Günther will accompany you on snowshoes through the snowy Upper Vinschgau.

    Chef Marc's father Hansjörg provides our hotel in Burgeis with delicacies from our own production - from fresh alpine butter to forest honey.